FRANCILIANE (Drinking Water)

Context

The Syndicat des Eaux d’Île-de-France (SEDIF) is the largest public water service in France and Europe, supplying drinking water to over 4.8 million residents across 7 departments of the Île-de-France region. Operated by Franciliane (Veolia), SEDIF’s treatment plants are among the most advanced in the world, producing 755,000 m³ of water daily and managing a distribution network of nearly 8,000 kilometers.

Franciliane is committed to ensuring the long-term performance and resilience of the water distribution infrastructure, while optimizing investment strategies, controlling operational risks, and aligning with ISO 55000 standards. The goal is to shift toward a proactive, data-driven asset management approach to ensure water service continuity in the face of ageing infrastructure and increasing regulatory requirements.

What did we do?

  • Implementation of a simulation-based asset management policy to support investment planning and asset lifecycle optimization.
  • Decision support through simulations of asset ageing and the impact of investment scenarios on SEDIF’s strategic goals.
  • Support in change management and ISO 55000 alignment through maturity audits and structured asset management practices.

Gains

Optimized Investment Planning - Enhanced ability to prioritize and justify long-term investment decisions through scenario-based simulations.

Risk Mitigation and Service Continuity - Improved control over asset degradation and operational risks to ensure uninterrupted water service to millions of users.

ISO 55000 Alignment and Asset Management Maturity - Structured approach to professionalize asset management practices and comply with international standards through audits and change management.